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We get it—there’s a lot that goes into banking. That’s why Ascend Bank customers can reach out to us with banking questions at any time.

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Do not send confidential information via this form. This form is intended for general inquiries only. For specific information regarding your account(s), please call us at 800-730-6603 or log into your online/mobile banking and send us a secure message.
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LOBBY HOURS

MON-FRI: 9:00 am – 4:00 pm
SAT: 9:00 am – 12:00 pm*

*North Madison closed Wednesdays and Saturdays

DRIVE-THRU HOURS

MON-FRI: 9:00 am – 4:00 pm
SAT: 9:00 am – 12:00 pm*

*North Madison closed Wednesday and Saturdays

ASCEND BANK ACCESS BANKING CENTER

M – F: 8:00 am – 5:00 pm
SAT: 8:30 am – 1:00 pm
Phone: (203) 453-2721
Toll-Free: (800) 730-6603
Email: [email protected]

TELEPHONE BANKING

Phone: (844) 378-7560

REPORT A LOST OR STOLEN DEBIT CARD

Phone: (800) 730-6603